Palmer Jones

I’m a Solutions Architect specializing in B2B Supply Chain software and Applied AI.

Exploring the intersections of analytics, data science, maps, and AI in bite-sized case studies.

Hi, I’m Palmer Jones. Thanks for taking the time to visit my site, I hope that you find something that is insightful, or at least interesting!

My desire is to create a space for practicing hard skills such as data science, scientific research, and problem-solving, with an emphasis on producing easily-digestible results for the largest possible audience. Inspired by my background in consulting, the posts on this site are presented as concise case studies about topics that interest me.

Continue reading my bio below or explore posts by category, by tag, or chronologically.

About the Author

My Industry Experience

Solutions Architect

LogistiVIEW (Cary, NC) 2023-Present As I continued to take a more prominent role in pre-sales and completed my graduate certificate in Applied Artificial Intelligence, I shifted my focus toward opportunities in the platform development segment of the supply chain software industry rather than in consulting. I saw that LogistiVIEW was an emerging leader in the Warehouse Execution System (WES) space, with proven success among launch customers and the potential to scale those results across a wider network. I joined the small, dynamic team as a Solutions Architect, focusing on helping both existing and prospective customers leverage our platform to achieve measurable operational improvements.

I was challenged to quickly learn our wide-ranging and nuanced platform while building strong relationships across the organization and with customers. Working alongside a team that prioritizes understanding customer challenges and delivering real value made it easy to contribute meaningfully from the start.

Being part of a small team is incredibly rewarding because I know everyone well and can always find the right person when I need support or information. This agility has been invaluable when preparing and executing product demos, designing tailored proof-of-concepts, and addressing technical questions throughout the pre-sales process. On any given day, I might be visiting prospective customers, creating proposals, refining demo environments, or collaborating with Product and Delivery teams to align technical capabilities with business goals.

Recently, I facilitated a connection between two Fortune 500 customers that shared similar operational goals. Seeing them collaborate to exchange best practices and success stories was a highlight of my role and directly helped reinforce LogistiVIEW’s value across both organizations. I’ve also had the opportunity to apply concepts from my Applied Artificial Intelligence coursework to a project focused on intelligent task orchestration and predictive insights with a Fortune 500 customer, which has deepened my appreciation for how emerging technologies can complement human decision-making in warehouse environments.

Application Systems Administrator

enVista, LLC (Remote) 2021-2023 Working with our in-house Labor Management System also afforded me the opportunity to take my passion for programming beyond Excel by working on the technical side of the platform as an Application System Administrator. As our emerging solution gained traction with clients with larger facilities, there arose a pressing need to overhaul our travel mapping algorithm to support sites with thousands of storage locations. After hearing about the growing issue from my fellow associates onsite at a new client's very large facility, I proactively designed and built a solution that incorporated modern pathfinding algorithms while maintaining compatibility with our legacy user interface. The result was an algorithm that produced more accurate travel calculations over 1000 times faster than our existing solution. Bundling the solution into one simple html file made it easy for our associates to use and available when they were offline, a frequent occurance while travelling or at a rural client site. An added benefit of this new logic is it allowed calculations to happen "on the fly" which drastically reduced the storage requirements needed for our servers.

This role also allowed me to take ownership of our training process for new teammates that joined our team. Not only did this give me the opportunity to practice effective teaching techniques and technical documentation, it also allowed me to form a connection with every member of our team. I took great pride in being one of the first people others would turn to if they had a question, whether related to my expertise with our software or not. If I don't know the answer, I'll certainly find out who does! Having this close connection was especially important when supporting our largest customer, a Fortune 50 beverage distributor with over 300 North American locations using our software. My experience demoing, selling, and implementing this in-house software served as an amazing learning experience and it fueled my desire to pursue my next opportunity outside of consulting with a platform-focused supply chain company.

Sr. Labor Management Consulant

enVista, LLC (Carmel, IN) 2019-2021 I started my Supply Chain career in Labor Management Consulting implementing both in-house and third-party solutions for clients. I found LM to be a great sector for early career development for a few reasons. Since labor accounts for such a large portion or most facility's operating costs, small increases in effeciency brought on by an aspiring engineer can have an outsized impact on the bottom-line. Given the extensive variability in job functions for floor associates between companies, finding solutions that increase efficiency require aptitudes for creativity and iterative problem-solving.

Maybe most importantly, working in Labor Management requires communicating with all levels of the corporate structure: from floor associates to VPs and above. I often found that the best ideas came from the floor associaties; my role was to simply act as a voice for them and to find the overlap between their ideas and the constraints of the Warehouse Management System or Enterprise Resource Planning System. Additionally, I greatly enjoyed working as a consultant because it afforded me the opporunity see a myriad of different operating environments, giving me experiences with different industries. Nothing replaces seeing an operation with your own two eyes!


My Education

Graduate Certificate, Applied Artificial Intelligence

UNC Charlotte (distance) 2022-2023

B.S. Industrial Engineering

Purdue Univeristy (West Lafayette, IN) 2015-2019
Minor: Management

About Me

Living in the Research Triangle region of North Carolina has provided me plentiful opportunities to pursue some of my favorite hobbies. I enjoy taking trips outdoors to the mountains and the beach, and if I’m really seeking a challenge I’ve been known to participate in triathlons! I’m also an avid college sports fan, one of my goals is to go to a home football and basketball game at North Carolina, NC State, and Duke. If you’d like to reach out, I check my LinkedIn messages on roughly a weekly basis. Let me know if you find something on the website that you found interesting!